Customers must succeed.
Fanatical support for customers.
Absolute protection of privacy.
Design for humans.
Team above self.
Never stop Improving.
The Founding Team
Kepler was founded in 2014 in Melbourne, Australia by a dedicated team of engineers and former retailers with the belief that data driven actions can fundamentally transform the retail experience.
We started by assessing all major approaches and enabling technologies globally but did not find any solution truly designed around the realities of running a bricks-and-mortar retail business. To be useful, any solution needs to be powerful yet practical and easy enough to implement.
Working closely with several retail partners, our engineering team in Australia spent two years and $2 million in intense R&D to develop the Kepler Customer Behaviour Sensor and the accompanying approach that would meet the needs of the modern retailer.
Have we arrived at the (near) perfect solution? Our customers certainly think so.
We pioneered the concept of in-store sensor technology being Invisible by Design - technology that does not get in the way of the customer experience and your team’s workflow. Having full control over the technology has enabled us to implement customer behaviour tracking in any retail environment previously considered too challenging including pop-up booths and large format stores with high shelves.
We also pioneered the Command Centre that enables retail operations teams to take action almost immediately rather than spend time analysing more data. The mobile Command Centre gives global retail managers full control over the entire store network on-the-go.
But above all, something very important to us is maintaining absolute protection over shopper privacy. We live in a world full of invasive tracking systems — from security cameras to apps on our phones. While we can’t stop what others are doing, we can set an example and reject the notion that privacy is something we should ever compromise on. We are proud sponsors of the Privacy by Design project headed by Dr. André Gygax from the University of Melbourne and will continue to do our part to support consumer privacy protection.
Today, we have a rapidly growing team of retail experts, hardware engineers, software developers, data scientists and operations specialists who work together to support global retailers from Australia, New Zealand, Singapore, Malaysia, Hong Kong and South Africa. Our team continues to expand as we support more and more retailers who share in our belief that data driven actions can fundamentally transform the retail experience.
We invite you to join us on our journey — we're just getting started.